Who we are
At Creative Design, your privacy is our top priority. We are committed to protecting the personal information you share with us while using our home appliance repair and AC service solutions in Bangalore. This Privacy Policy explains how we collect, store, protect, and use your data when you submit service requests, fill out contact forms, communicate through WhatsApp, or visit our website.
Cookies
We collect essential details such as your name, location, phone number, appliance type, and service requirements only to improve your customer experience and provide fast, reliable repair services. We do not sell, trade, or misuse your personal information. All data is handled securely and used solely for service-related communication, appointment scheduling, invoicing, and customer support.
By using our services, you agree to our data practices designed to provide a safe and seamless experience. Our privacy policy complies with industry-standard data protection guidelines to ensure trust, transparency, and 100% secure appliance repair service interactions.
Who we share your data with
We do not share or sell your personal information to any third-party companies for marketing purposes. However, your data may be shared with trusted service partners only when required to deliver our appliance repair and AC services efficiently.
If you request a password reset or account support, your IP address may be included in the security verification email for protection against unauthorized access.
How long we retain your data
We retain your service-related information only for as long as necessary to provide customer support, warranty checks, and smooth future service bookings.
If you leave a comment or submit a service request, the information and its metadata may be stored securely in our database. This helps us recognize returning customers and improve service delivery.
For registered users (if applicable), we securely store profile information including name, contact details, and service history. Users can view, update, or delete their information anytime (except username changes). Website administrators also have access to manage data for customer service and security reasons.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You have full rights to request:
✔ A copy (export) of the personal data we hold about you
✔ Correction of incorrect or outdated information
✔ Complete deletion of your personal data from our system
These rights do not apply to data required for legal, billing, or security purposes.
To request data removal or export, you can contact us anytime through our website or WhatsApp support.
Where your data is sent
SVisitor messages, service requests, and form submissions may be reviewed through automated spam protection tools or secure third-party systems (such as WhatsApp API or analytics services) to prevent fraud and improve customer experience.
All data transfers are encrypted and comply with industry-standard data protection measures.